vfemail data backup hack

What could be more frightening than a service informing you
that all your data is gone—every file and every backup servers are
entirely wiped out?

The worst nightmare of its kind. Right?

But that’s precisely what just happened this week with
VFEmail.net, a US-based secure email provider that lost all data
and backup files for its users after unknown hackers destroyed its
entire U.S. infrastructure, wiping out almost two decades’ worth of
data and backups in a matter of few hours for no apparent
reason.

Started in 2001 by Rick Romero, VFEmail provides secure, private
email services to companies and end users, both free and
paid-for.

Describing the attack as “catastrophic,” the privacy-focused email
service provider revealed that the attack took place on February 11
and that “all data” on their US servers—both the primary and the
backup systems—has been completely wiped out, and it’s seemingly
beyond recovery.

“Yes, @VFEmail is effectively gone,” Romero wrote[1] on Twitter Tuesday
morning. “It will likely not return. I never thought anyone would
care about my labor of love so much that they’d want to completely
and thoroughly destroy it.”

The VFEmail team detected the attack on February 11 itself
after it noticed all the servers for his service went offline
without any notice.

vfemail hack

After two hours, the company reported that the attackers had
been caught “in the middle of formatting its backup server,” saying
that it “fear all US-based data may be lost.”

However, shortly after that VFEmail confirmed that “all the
disks on every server” had been wiped out, virtually erasing the
company’s entire infrastructure, including mail hosts, virtual
machine hosts, and a SQL server cluster, within just a few
hours.

“Strangely, not all VMs shared the same authentication, but all
were destroyed,” VFEmail explained. “This was
more than a multi-password via ssh exploit, and there was no
ransom. Just attack and destroy,”—a rare example of a purely
destructive attack.
[2]

Although it is yet unclear who was behind this destructive attack
and how the hack was pulled off, a statement posted to the
company’s website pointed to an IP address 94[.]155[.]49[.]9 and
the username “aktv,” which appears to be registered in Bulgaria.

Romero believes the hacker behind the above-mentioned IP address
most likely used a virtual machine and multiple means of access
onto the VFEmail infrastructure to carry out the attack, and as a
result, no method of protection, such as 2-factor authentication,
would have protected VFEmail from the intrusion.

The official website has now been restored and running, but all
secondary domains still remain unavailable. If you are an existing
user, expect to find your inboxes empty.

This isn’t the first time the company has been attacked. In
2015, a group of hackers known as the “Armada
Collective
[3],” who also targeted
Protonmail, Hushmail, and Runbox, launched a DDoS attack against
VFEmail after it refused to pay a ransom.

References

  1. ^
    wrote
    (twitter.com)
  2. ^
    explained
    (twitter.com)
  3. ^
    Armada Collective
    (thehackernews.com)

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